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1. Acceptance of Terms
These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player," "User," or "you") and 99piso ("Company," "we," "us," or "our"), governing your access to and use of the 99piso online gaming platform accessible at https://99piso.club and any related services, applications, or features provided by 99piso (collectively, the "Platform").
By accessing, registering on, or using any part of the 99piso Platform, you confirm that you have read, understood, and agree to be bound by these Terms in their entirety, together with our Privacy Policy and Responsible Gaming Policy, all of which are incorporated by reference into these Terms. If you do not agree to any provision of these Terms, you must immediately cease use of the Platform.
IMPORTANT: These Terms govern real-money gambling activities. By accepting these Terms, you acknowledge that gambling involves financial risk and that you may lose money wagered on 99piso. 99piso does not guarantee any winnings or returns on any wager placed on the Platform.
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2. Eligibility
To register for and use the 99piso Platform, you must satisfy all of the following eligibility requirements:
- You must be at least 21 years of age at the time of registration and at all times during your use of the Platform.
- You must be a natural person (not a corporation, trust, or other legal entity) accessing the Platform in a personal capacity.
- You must not be a resident of, or accessing the Platform from, any jurisdiction where online gambling is prohibited or requires licensing not held by 99piso.
- You must not be a current employee, director, officer, or immediate family member of an employee, director, or officer of 99piso or any of its affiliated entities.
- You must not currently be subject to any self-exclusion order with 99piso or any PAGCOR-regulated gaming operator.
- You must have the legal capacity to enter into a binding contract under applicable Philippine law.
By registering, you represent and warrant that you meet all eligibility requirements. 99piso reserves the right to require documentary proof of age and identity at any time. Accounts found to belong to players under 21 years of age will be closed immediately and any remaining balance will be handled in accordance with applicable law.
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3. Account Registration & Security
To access the full features of 99piso, you must register a player account. Each player is permitted to hold only one (1) active account on the Platform. The creation of multiple accounts by a single player ("multi-accounting") is strictly prohibited and constitutes grounds for immediate account suspension and forfeiture of balances.
When registering your 99piso account, you agree to:
- Provide accurate, complete, and current registration information, including your full legal name, date of birth, and a valid Philippine mobile number;
- Maintain and promptly update your registration information to keep it accurate and current;
- Keep your account credentials — username, password, and any two-factor authentication codes — confidential and not share them with any third party;
- Accept full responsibility for all activities conducted through your account, whether or not authorized by you;
- Notify 99piso customer support immediately upon becoming aware of any unauthorized access to your account.
99piso will never ask you for your password through any communication channel including email, SMS, or live chat. Any communication purporting to be from 99piso and requesting your password should be treated as a fraudulent phishing attempt.
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4. Deposits, Withdrawals & Transactions
All financial transactions on 99piso are denominated in Philippine Peso (PHP / ₱). No other currency is accepted or disbursed through the Platform.
Deposits: Players may fund their 99piso account using approved payment methods including GCash, PayMaya, BPI Online Banking, BDO Online Banking, Metrobank, InstaPay, and PESONet. The minimum deposit amount is ₱100. Deposits are processed and credited to your 99piso account balance promptly upon confirmation from the payment processor. 99piso is not liable for delays caused by third-party payment processors or Philippine banking system outages.
Withdrawals: Withdrawal requests are processed to the same payment method used for deposit where technically possible. 99piso reserves the right to require identity verification, including government-issued ID and proof of payment method ownership, before processing any withdrawal. The minimum withdrawal amount is ₱200. Withdrawal processing times are estimated at 30–60 minutes for GCash and PayMaya, and within the same business day for bank transfers submitted before 5:00 PM Philippine Standard Time (PHT).
Anti-Money Laundering: 99piso complies with applicable Philippine anti-money laundering laws and regulations, including the Anti-Money Laundering Act (AMLA) as amended. Suspicious transactions may be reported to the relevant Philippine authorities. Players may be required to provide source-of-funds documentation for large transactions.
Note on Bonus Funds: Bonus balances and free credit awards are subject to wagering requirements before they may be withdrawn. Attempting to withdraw bonus funds before completing the applicable wagering requirement will result in the forfeiture of the bonus balance.
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5. Bonuses & Promotions
From time to time, 99piso may offer bonuses, free credits, cashback promotions, tournament prizes, or other incentives to eligible players. All such offers are subject to the following general conditions, as well as any specific terms stated at the time of the offer:
- Bonuses are available only to eligible players who have completed identity verification at the time the bonus is claimed;
- Each bonus promotion may only be claimed once per player, household, device, IP address, and payment method, unless explicitly stated otherwise;
- Wagering requirements must be completed before bonus-derived winnings can be withdrawn;
- 99piso reserves the right to modify, suspend, or terminate any promotion at any time without prior notice;
- Bonus abuse, including the use of multiple accounts, collusion between players, or any systematic exploitation of promotion mechanics, will result in disqualification from the promotion and may result in account suspension.
Players are encouraged to read the specific terms attached to any 99piso promotion before participating. In the event of any conflict between specific promotion terms and these general Terms, the specific promotion terms shall prevail.
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6. Fair Play & Prohibited Conduct
The integrity of the 99piso gaming environment depends on all players participating fairly and honestly. The following conduct is strictly prohibited on the Platform:
- Use of any automated software, bot, script, or artificial intelligence tool to play games, place bets, or interact with the Platform without human control;
- Any attempt to exploit, hack, reverse-engineer, or manipulate the Platform's software, game mechanics, random number generators, or security systems;
- Colluding with other players to gain an unfair advantage in any game or tournament;
- Using the Platform for any fraudulent purpose, including unauthorized use of payment methods, identity fraud, or money laundering;
- Engaging in any form of match-fixing or manipulation in relation to sports betting markets on 99piso;
- Creating or using false or synthetic identities to register accounts on 99piso.
99piso employs fraud detection systems and game integrity monitoring. Players found engaging in prohibited conduct will have their accounts immediately suspended pending investigation, and may have their balances forfeited. 99piso reserves the right to report serious violations to PAGCOR and relevant Philippine law enforcement authorities.
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7. Intellectual Property
All content on the 99piso Platform — including but not limited to software, game engines, graphical user interfaces, logos, trademarks, text, images, audio, and video content — is the proprietary property of 99piso or its licensors and is protected by applicable intellectual property laws, including the Intellectual Property Code of the Philippines (Republic Act No. 8293).
You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Platform solely for personal, non-commercial entertainment purposes in accordance with these Terms. This license does not grant you any right to copy, reproduce, distribute, publicly display, modify, adapt, create derivative works from, or commercially exploit any content on the Platform.
Unauthorized use of 99piso's intellectual property — including screen recording live games for commercial distribution, copying game mechanics, or scraping Platform data — is prohibited and may give rise to legal liability.
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8. Limitation of Liability
To the maximum extent permitted by applicable Philippine law, 99piso and its directors, employees, agents, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or in connection with your use of the Platform, including but not limited to:
- Loss of funds due to technical errors, Platform downtime, or interruptions in service;
- Losses arising from unauthorized access to your account due to your failure to maintain the security of your credentials;
- Losses sustained as a result of gambling decisions made on the Platform;
- Interruption of live game streams due to network conditions outside 99piso's reasonable control.
99piso's total aggregate liability to any player for any claim arising in connection with these Terms shall not exceed the total amount deposited by that player in the 90-day period immediately preceding the claim. Nothing in these Terms limits 99piso's liability for fraud, gross negligence, or death or personal injury caused by 99piso's direct negligence.
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9. Responsible Gaming
99piso is committed to promoting responsible gambling practices among all Filipino players on the Platform. We recognize that gambling can become harmful if not approached responsibly, and we provide the following tools and resources through every player account:
- Deposit Limits: Players may set daily, weekly, or monthly maximum deposit caps through their account settings;
- Loss Limits: Players may set limits on the maximum amount they may lose in a defined period;
- Session Time Limits: Players may set reminders and mandatory session time limits to manage play duration;
- Self-Exclusion: Players who wish to take a break from gambling may apply for temporary or permanent self-exclusion through their 99piso account settings or by contacting customer support.
Self-exclusion requests are processed promptly and are irrevocable for the duration of the exclusion period. 99piso cooperates with PAGCOR's responsible gaming initiatives. Minors — persons under 21 years of age — are strictly prohibited from accessing the Platform. For more information on responsible gaming tools and support, please visit our Responsible Gaming page.
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10. Account Suspension & Termination
99piso reserves the right to suspend, restrict, or permanently close any player account at any time and without prior notice where 99piso reasonably suspects or determines that:
- The player has breached any provision of these Terms;
- The player has provided false, misleading, or fraudulent registration information;
- The player has engaged in any prohibited conduct described in Section 6;
- Continued operation of the account poses a legal, regulatory, or reputational risk to 99piso;
- The player is a minor (under 21 years of age);
- A valid self-exclusion request has been made by the player or through applicable regulatory processes.
Players may also voluntarily close their 99piso account at any time by contacting customer support. Upon account closure, any verified real-money balance remaining in the account (excluding bonus funds that have not met wagering requirements) will be returned to the player's registered withdrawal method, subject to standard identity verification procedures.
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11. Governing Law & Dispute Resolution
These Terms and Conditions are governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to its conflict of law provisions. PAGCOR regulations applicable to online gaming operators serving Filipino players apply to the extent they are relevant to the operation of 99piso.
In the event of any dispute arising between a player and 99piso relating to these Terms or the use of the Platform, the parties agree to first attempt resolution through good-faith negotiation. Players should contact 99piso customer support as a first step in raising any dispute. If resolution cannot be reached through customer support escalation, disputes shall be referred to the competent courts of the Philippines.
Nothing in this section limits a player's statutory rights under applicable Philippine consumer protection laws.
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12. Contact Information
If you have any questions, concerns, or complaints regarding these Terms and Conditions, or any aspect of the 99piso Platform, please contact our customer support team:
99piso Customer Support:
Email: [email protected]
Live Chat: Available 24/7 through your 99piso account dashboard
Response Time: Within 24 hours for email inquiries; real-time for live chat
99piso is committed to addressing player concerns promptly and fairly. We aim to resolve all support inquiries — from GCash deposit issues to account verification questions — within the stated timeframes. For responsible gaming concerns specifically, please refer to our Responsible Gaming page for additional resources and self-help tools.